Cookies - short information

What are cookies?

Cookies are computer data, especially text files, stored in end-user devices (computers, telephones, etc.) intended for using websites. These files allow the user's device to be recognized and the website to be displayed appropriately, adjusted to their individual preferences. Cookies usually contain the name of the website they come from, the time they are stored on the end-user device, and a unique number.

What do we use cookies for?

Cookies are contained in the HTTP protocol, which is used for communication between the web server and the browser. It consists of: a key defining the name of the value, the value and the lifetime after which the browser should delete the cookie. Their functions are mostly standard for the settings provided by browsers. Cookies are used to facilitate the use of the website and to adapt its content, including our offers, to user preferences and to increase the usability and personalization of the content of websites.

What cookies do we use?

Two types of "cookies" are used - "session" and "persistent". The first of these are temporary files that remain on the user's device until logging out of the website or disabling the software (internet browser) - then they are automatically deleted from the user's device. "Persistent" files remain on the user's device for the time specified in the parameters of "cookies" or until they are manually deleted by the user. "Cookies" files used by the website operator's partners are subject to their own privacy policies.

The "cookies" we use are primarily intended to make it easier for the user to use our site, for example by "remembering" information provided once, so that the user does not have to provide it every time. We also use cookies that allow us to adjust the content presented on the Internet (such as advertisements and photos) to the user's preferences. 

Privacy policy and cookies

When a user uses our website, we use cookies that allow for the identification of the user's browser or device - "cookies" files collect various types of information that, in principle, do not constitute personal data (they do not allow for the identification of the user). Some information, depending on its content and method of use, may, however, be associated with a specific person and thus be considered personal data. Due to the store's policy, the data is encrypted, which prevents unauthorized persons from accessing it.

Profiling

Using cookie technology used on our website, it is possible to learn about user preferences - e.g. by analyzing how often they visit our website, or what products they most often view. Analyzing online behavior helps us better understand the habits and expectations of users and adapt to their needs and interests. Thanks to this technology, we can not only present the user with advertising tailored to them and, from among the available offers, present primarily those that will best meet the user's needs, but we can also create and present offers or discounts intended for the user that are not available to others.

If you opt out of cookies that allow you to view advertisements tailored to your interests, this does not mean that you will not receive any advertisements when using our or other websites – in such a situation, you will still receive the same amount of advertisements, but they will not be related to your previous activity. 

Access to information about user activity on the Internet using cookies will also allow us to conduct market and statistical analyses.

Information collected and contained in cookies may be stored after the end of the browser session, which allows, for example, their use during the user's subsequent visits.

Retargeting

Based on cookies, we use technology that allows us to reach users who have previously visited our website with advertising messages on other websites they visit, including those belonging to entities cooperating with our partners. 

The lack of connection between the advertisement displayed to the user and his interests and needs may be burdensome for him. We believe that it is more attractive and practical for the user to receive a message that corresponds to his interests and needs identified as a result of the analysis of his previous behavior, based on cookie technology. Therefore, we are interested in following the advertising content of the user using different websites in order to provide advertising content tailored to his previous internet activity. 

Third party cookies

The cookies we use are primarily used to optimize user service when using our website. However, we cooperate with other companies in the scope of their marketing (advertising) activities. For the purposes of this cooperation, the browser or other software installed on the user's device also saves cookies from entities conducting such marketing activities. 

Cookies sent by these entities are intended to improve the effectiveness of presenting users with advertisements that correspond to their online activities - third parties deliver advertising content to users. 

Therefore, when you visit our website, cookies from our partners are also saved on your computer or other device. This collects information about products you have viewed or purchased, for example. 

Deleting/blocking cookies

Please note that you can manage your consent to the use of cookies via the privacy settings on our website or in your web browser.

Standardly, web browsers or other software installed on a computer or other user device connected to the network allow certain types of "cookies" to be placed on such a device. These settings can be changed in such a way as to block the support of "cookies" in the web browser settings or to inform each time they are sent to the user's device. In this way, the consent expressed to use this technology can also be modified or withdrawn at any time (blocking the saving of cookies in the future).

It is also possible to block third-party cookies while accepting cookies from us directly.

Detailed information about the possibilities and ways of handling cookies is available in the software (internet browser) settings. 

Limiting the use of cookies may affect some of the functionalities available on the website.

Please note that opting out of cookies will only apply to a specific browser. This means that the same action will need to be taken on any other browser used on the same or a different device.

ONLINE STORE PRIVACY AND COOKIES POLICY

1. What document are you dealing with? 

This privacy policy of the Online Store (hereinafter referred to as the "Policy" ) is for information purposes only, which means that it is not a source of obligations for Customers of the Online Store (it is not an agreement or regulations). 

The information contained in the Policy is of a general nature. Detailed information regarding the processing of specific personal data is provided each time they are obtained in the content of the information clause placed in a visible and easily accessible place. This applies in particular to information about the purpose and legal basis of personal data processing, the period of their storage and the recipients to whom they are transferred. 

All words, expressions and abbreviations appearing on this website and starting with a capital letter (e.g. Seller, Online Store, Electronic Service) should be understood in accordance with their definitions contained in the Online Store Regulations available in the Online Store.

In the event of doubt or conflict between the Policy and the consents granted by a given person, regardless of the provisions of the Policy, the basis for undertaking and determining the scope of actions by the Administrator is always the voluntary consent or legal regulations. In the event of such conflict between the Policy and the content of information clauses provided by the Administrator when collecting personal data (usually under forms in the Online Store), the information that the Customer should be guided by is provided to him within the aforementioned information clauses. 

2. Who is the Administrator of your Data? 

The Controller of personal data collected via the Online Store (including the use of cookies or similar technology) or other channels of communication with the Customer is Chaos Gone Global spółka z ograniczoną odpowiedzialnością, with its registered office in Warsaw, ul. Hoża 86 / 410, 00-682 Warsaw, KRS: 0001032965 NIP: 7011141825, REGON: 525142943 (contact at the above address, e-mail address: contact@chaosgone.global , hereinafter referred to as the "Controller" and being at the same time the Seller.

If you provide additional consent, our partners may also be the administrators of data obtained on the basis of your online activity using technologies such as cookies.

3. How do we care for your data? 

The Customer's personal data are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (OJ EU.L No. 119, p. 1) (hereinafter also referred to as: "GDPR" ) and other currently applicable, i.e. throughout the period of processing of specific data, provisions of the law on the protection of personal data. Personal data means information about an identified or identifiable natural person (hereinafter referred to as: "Personal Data" ). An identifiable natural person is one who can be directly or indirectly identified, in particular on the basis of an identifier such as name and surname, identification number, location data, internet identifier or one or more specific factors determining the physical, physiological, genetic, mental, economic, cultural or social identity of a natural person.

The Administrator takes special care to protect the interests of data subjects, and in particular ensures that the data collected by him are:

• processed lawfully, fairly and in a transparent manner for the data subject; 
• collected for specified, explicit and legitimate purposes and not further processed in a manner incompatible with those purposes; 
• adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
• correct and updated as necessary;
• kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; 
• processed in a way that ensures appropriate security of Personal Data, including protection against unauthorised or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organisational measures.

As indicated in the introduction, aware of how important the privacy of Customers is, the Administrator protects not only the persons visiting the Online Store, but also the Customers who have provided the Administrator with their Personal Data using other communication channels, i.e.:

• the website https://www.facebook.com and all other websites marked or co-marked with the Facebook brand (including subdomains, international versions, widgets and versions for mobile phones), the principles of operation of which are based on the regulations made available in particular at https://www.facebook.com/legal/terms , provided by Facebook Inc. or Facebook Ireland Limited (hereinafter also: "Facebook Service" ), respectively, including through the Facebook Lead Ads function aimed at direct marketing of the Administrator's own products or services. The principles of protection and use of Personal Data by the Facebook Service are available, for example, on the website: https://www.facebook.com/policy.php . The Administrator has no influence on the content of the legal regulations of the Facebook Service, including those relating to Personal Data.
• applications enabling the Administrator to conduct advertising campaigns, including competitions, within the Facebook Service.

4. For what purposes is information about you used? 

Each time, the purpose and scope of data processed by the Administrator result from the Customer's consent or legal regulations and are specified as a result of actions taken by the Customer in the Online Store or within other channels of communication with the Customer. For example: (I) The Customer's Personal Data may be processed in order to grant, present or provide dedicated offers and promotions to him, to the greatest extent possible tailored to his preferences (which may have a significant impact on him) only if the Customer has given consent (not available to persons who have not given such consent); (II) if the Customer does not decide to make a purchase via the Online Store, his Personal Data will not be made available to the carrier carrying out shipments on behalf of the Administrator.

Possible purposes of processing Customers’ Personal Data by the Administrator include in particular:

1. concluding and implementing a Service Provision Agreement (Account) or taking action at the request of a future Client before concluding it (we process your data to manage your Account so that you can enjoy the benefits it offers, e.g. placing orders without having to fill out forms every time, accessing your purchase history, managing your consents on the website, etc. and enabling you to use other services available on our website);
2. conclusion and performance of the Sales Agreement or taking action at the request of a future Customer before its conclusion (we need your personal data to complete your order and perform the concluded agreement – ​​in particular, to confirm its placement and to reserve or send you the selected product, as well as to contact you in this matter if necessary);
3. receiving and considering complaints;
4. conducting the competition, in particular selecting the competition winners and implementing the prizes;
5. presenting advertisements, offers or promotions (discounts) regarding the products or services of the Administrator and its partners (the current list of which is provided in the Online Store) intended for all recipients, in particular for the purpose of implementing the Newsletter provision agreement;
6. evaluation and analysis of the activity and information about the Client, including as part of the automated processing of Personal Data (profiling), in order to present general advertisements, offers or promotions (discounts) regarding the products or services of the Administrator and its partners, in a manner tailored to the interests of a given Client (however, without significantly affecting their decisions), in particular for the purpose of implementing the agreement for the provision of the Newsletter, and market and statistical analyses;
7. pursuing claims and defending against claims, including those of third parties – in the case of using most of the functionalities of the Online Store;
8. fulfillment of legal obligations arising from regulations, e.g. tax and accounting, especially in the case of paid contracts;
9. conducting correspondence with Clients, including responding to Client messages.

In the case of an adult Customer, with his/her additional consent, Personal Data may also be processed for the purpose of presenting, creating, granting and implementing dedicated advertisements, offers or promotions (discounts) for a given Customer regarding the products or services of the Administrator and its partners, tailored to his/her preferences to the greatest possible extent (profiling), as a result of automated decision-making, which may have legal effects on him/her or significantly affect him/her in a similar manner, e.g. through a short-term discount dedicated exclusively to such a person on a specific product that he/she has recently viewed in our store (this option is not available to persons who are not of legal age or who are of legal age but have not given their consent to such action).

5. What information do we use about you? 

The Administrator may process in particular the following Personal Data of Customers:

1. using the Online Store: 
1. Personal Data provided in the form when registering an Account, placing Orders in the Online Store (in particular: first name and last name; e-mail address; contact telephone number; address [street, house number, apartment number, postal code, town, country], address of residence/business/registered office [if different from the delivery address], bank account number, and in the case of Customers who are not consumers, additionally the company name and tax identification number [NIP]) and other data collected during the use of the Online Store;
2. Personal Data provided for the purpose of using the Newsletter, provided when using the contact form, or transferred when submitting a complaint;
3. Personal Data provided for the purpose of participating in competitions;
4. other data, in particular obtained based on the Customer’s activity on the Internet, including data obtained via the Online Store or other channels of communication with the Customer, using cookie and similar technologies, 
2. by completing the data contained in the Facebook Lead Ads form, the User provides the Administrator with the Personal Data indicated in the form each time, which may include in particular: first name, last name, e-mail address, telephone number;
3. by supplementing the data contained in the application forms enabling the Administrator to conduct advertising campaigns/competitions within the Facebook Service, the User provides the Administrator with the Personal Data indicated in the form each time, which may include in particular: first name, last name, correspondence address, e-mail address, telephone number.

6. Are you obliged to provide us with your data and what are the possible consequences of not providing it? 

Providing Personal Data by the Customer in the Online Store is voluntary, but it is necessary to use certain functionalities of our store, for example, for the Customer to place an Order and settle it (conclusion and performance of the Sales Agreement), register an Account (conclusion and performance of the Service Provision Agreement), subscribe to the newsletter or use our forms.

Each time, the scope of data required to conclude the relevant agreement is indicated in advance in the Online Store (we mark the data, the provision of which is necessary to conclude the agreement/use a specific functionality), within other channels of communication with the Customer or in the Regulations. The consequence of not providing Personal Data may be the inability to effectively perform the above activities.

7. On what legal basis do we use information about you? 

The basis for processing the Customer's Personal Data is primarily the need to perform the contract to which he is a party or the need to take action at his request before its conclusion (Article 6, paragraph 1, letter b) of the GDPR). This applies primarily to Personal Data provided in the form when registering an Account, placing Orders and concluding a Sales Agreement, as well as when signing up for the newsletter. Also in the case of Personal Data provided to us in connection with the Customer's complaint, the legal basis for their processing is the necessity to perform / service the sales agreement for the goods complained about.

In the case of data processing operations for the aforementioned marketing purposes, with the exception of those carried out as part of the newsletter, which operates on the basis of the regulations, the basis for such processing is the fulfillment of the purposes resulting from the legitimate interests pursued by the Administrator or its partners (Article 6 paragraph 1 letter f) of the GDPR), in which case the partners do not participate in the processing of the Customer's data. On the other hand, to the extent that the Administrator's partners may also have direct access to this information - the legal basis for such processing is the voluntary consent expressed by the Customer (Article 6 paragraph 1 letter a) of the GDPR). In turn, the presentation, creation, granting and implementation of advertisements, offers or promotions (discounts) dedicated to a given Customer, which are based solely on automated processing, including profiling, tailored to the Customer's preferences to the highest possible extent, which may significantly affect the Customer's consumer decisions, is based on the Customer's voluntary consent (Article 6 paragraph 1 letter a), Article 22 paragraph 2 letter c) of the GDPR). However, this applies only to adult customers.

For other (other) purposes, the Customer's Personal Data may be processed on the basis of:

1. voluntarily expressed consents – e.g. persons entering competitions (Article 6 (1) (a) of the GDPR);
2. applicable legal provisions – when processing is necessary to fulfil a legal obligation incumbent on the Controller, e.g. when the Controller settles concluded sales contracts on the basis of tax or accounting regulations (Article 6 paragraph 1 letter c) of the GDPR);
3. necessity for purposes other than those listed above resulting from legitimate interests pursued by the Controller or a third party, in particular for the determination, pursuit or defence of claims, correspondence with Customers, also via contact forms (including responding to Customer messages), market and statistical analyses (Article 6, paragraph 1, letter f) of the GDPR).

8. Is your data subject to profiling and what does this mean for you? 

For the purpose of presenting general advertisements, offers or promotions (discounts) intended for all Customers, in a manner tailored to the interests of a given Customer, the Administrator may familiarize themselves with their preferences, e.g. by analyzing how often they visit the Online Store and whether and what products they buy. This allows for a better understanding of the Customer's expectations and adapting to their needs, but does not significantly affect their decisions. Thanks to the use of advanced technologies by the Administrator, the above actions will often be performed by the system in an automated manner, thanks to which the content sent will be the most up-to-date and the Customer will be able to quickly familiarize themselves with it. 

In the case of adult Customers, the aforementioned analysis of interests or preferences will also serve to create, grant, implement dedicated and as highly tailored to them advertisements, offers or promotions (discounts), in an automated manner, which may have legal effects on them or significantly affect them in a similar way, potentially limiting access to them by other Customers (an option not available to Customers who are not adults and have not consented to such actions of the Administrator). Such actions of ours are distinguished from ordinary "profiling" (i.e. e.g. adapting our messages, banners to your interests), in that their result may significantly affect your choices as a consumer, i.e. e.g. their result may be a very beneficial, temporary offer addressed exclusively to you based on your purchase history and behavior on our website, to which our other Customers will not have access. The more often a given Customer uses the Administrator's services and purchases its products, the better promotions and surprises can be prepared for them.

The Administrator may also process information regarding the Customer's preferences, which may sometimes be of the nature of Personal Data and were provided to the Administrator by the Customer voluntarily, including for the purpose of limiting the presented Products or Promotions to a specific size or to specific categories (e.g. men's/women's/children's products).

9. Who can we share your data with? 

Each time, the catalogue of recipients of Personal Data processed by the Administrator results primarily from the scope of services used by the Client. 

The catalogue of data recipients also results from the Customer's consent or from legal regulations, and is specified as a result of actions undertaken by him in the Online Store. 

The Administrator's partners may participate in the processing of Personal Data to a limited extent, in particular those who technically help to efficiently run the Online Store, including communication with our Customers (e.g. they support us in sending e-mails, and in the case of advertising activities - also in marketing campaigns), providers of hosting or ICT services, carriers or intermediaries carrying out the shipment of Orders, entities handling electronic payments or card payments in the Online Store, companies that service software, support the Administrator in marketing campaigns, as well as providers of legal and advisory services.

As part of its marketing (advertising) activities, the Administrator uses the services of third parties that use cookies in the Online Store. The list of these parties has been provided in detail in the following sections of this Policy. 

10. Is your data also transferred to third countries (outside the European Economic Area)? 

As part of the Administrator's use of tools supporting its current activities, provided e.g. by Google, the Customer's Personal Data may be transferred to a country outside the European Economic Area, in particular to the United States of America (USA) or another country in which an entity cooperating with it maintains tools for processing Personal Data in cooperation with the Administrator.

Appropriate security of the transferred Personal Data has been ensured by the Controller through the use of standard data protection clauses adopted pursuant to the decisions of the European Commission and data processing agreements that meet the requirements of the GDPR. 

The Customer has the right to obtain a copy of the security measures applied by the Administrator regarding the transfer of Personal Data to a third country by contacting us.

11. What rights do you have? 

Every Client has the right at any time to:

• lodging a complaint with the President of the Personal Data Protection Office; 
• transferring Personal Data that he/she has provided to the Controller and which is processed in an automated manner, and the processing is based on consent or on a contract, e.g. to another controller;
• access to Personal Data (including, for example, receiving information about which Personal Data is being processed);
• request the rectification and restriction of processing (e.g. if the Personal Data is incorrect) or deletion of the Personal Data (e.g. if it has been processed unlawfully);
• withdraw any consent given to the Administrator at any time, provided that the withdrawal of consent does not affect the processing carried out by the Administrator in accordance with the law before its withdrawal.
• object to the processing of Personal Data concerning him/her carried out for the purpose of pursuing the legitimate interests of the Administrator or a third party, in particular processing for marketing purposes, including profiling (if there are no other important legitimate grounds for processing that override the interests of the Client). 

12. How long will we store your data? 

Personal Data may be stored for the period of use of the Online Store (however, they may be deleted after three years from the Customer's last activity within the Online Store), in the case of marketing activities - until the Customer files an objection, and if they are related to cookie technology and similar, depending on technical issues, until these files are deleted using browser/device settings (however, deleting files is not always the same as deleting Personal Data obtained via these files, hence the possibility of objection).

If the processing of Personal Data is dependent on the Client's consent, Personal Data may be processed until the consent is withdrawn.

In each case:

• Personal Data will also be stored when legal regulations (e.g. accounting or tax regulations) oblige the Administrator to process them;
• We will store Personal Data for a longer period in the event that the Client has any claims against the Administrator, for the purpose of pursuing claims by the Administrator or for the purpose of pursuing or defending against claims of third parties, for the limitation period specified by law, in particular the Civil Code.

Depending on the scope of Personal Data and the purposes of their processing, they may be stored for different periods. 

In each case, the longer period for storing Personal Data shall be decisive.

13. Will commercial information be sent to you (e.g. to your email address)? 

The Administrator has the technical ability to communicate with the Client remotely (e.g. e-mail).

Commercial information related to the commercial activities conducted by the Administrator or entities cooperating with it may be sent only on the basis of the consent expressed by the Client, including after accepting the regulations of the newsletter service.

14. Cookies 
1. Who do cookies apply to?

Due to the fact that the cookie technology (or one with functionality similar to cookies) used by the Administrator collects information about each person visiting the Online Store, the following provisions of the Policy apply to persons who use the Online Store, regardless of whether they remain its Customers (place Orders, reserve Products or have an Account) (hereinafter also referred to as the "Visitor").

2. What technology do we use?

The Online Store uses technology that stores and accesses information on a computer or other device connected to the network (in particular using cookies or related solutions) in order to ensure maximum comfort when using the Online Store, including for statistical purposes and to adapt the presented advertising content of the Administrator, its partners and advertisers to the interests of the Visitor. During a visit to the Online Store, data regarding the Internet activity of the Visitor may be automatically collected.

Due to the fact that the Administrator may use solutions with functionality similar to cookies, please apply the following provisions of the Policy also to these technologies. 

3. What are cookies?

A cookie is a small piece of text information sent by the server and saved on the Visitor's device (usually on the hard drive of a computer or on a mobile device). It stores information that the Online Store may need to adapt to the Visitor's use of the Website and to collect statistical data about the Online Store (e.g. which pages have been visited, what items are downloaded) and data about the domain name of the Internet service provider or the Visitor's country of origin. 

4. Do cookies collect your personal data?

When a Visitor uses the Online Store, cookies are used to identify their browser or device - cookies collect various types of information that, as a rule, do not constitute personal data (they do not allow the Visitor to be identified). Some information, depending on its content and method of use, may, however, be linked to a specific person - assigning certain behaviors to a specific Visitor, e.g. by linking them to the data provided when registering an Account in the Online Store - and thus be considered personal data. 

In relation to information collected by cookies that can be associated with a specific person, the provisions of the Policy relating to Personal Data apply, in particular those relating to the rights of the data subject. Information regarding information collected by cookies is also made available, among others, in the content of the information clause placed in a visible and easily accessible place during the first visit to the Online Store. 

5. On what legal basis do we use cookies? 

Obtaining and storing information using cookies is possible based on the Visitor's consent. By default, web browsers or other software installed on a computer or other device connected to the network allow cookies to be placed on such a device by default, and thus to collect information about Visitors. In the web browser settings or as part of managing the privacy policy on our website, the consent expressed to use cookie technology, including our partners, may be modified or revoked at any time (but some parts of the Store may then not function properly). Withdrawing consent does not affect the lawfulness of the processing that was carried out on the basis of consent before its withdrawal (detailed information on how to withdraw consent is presented in the following sections of this Policy). The basis for processing the data obtained in this way is the legitimate interest of the Administrator, which is the need to ensure the highest quality of content presented by the Administrator by adapting it to the preferences of Visitors and marketing - including direct marketing - of the products and services of the Administrator or its partners, in which case the partners do not participate in the processing of the Customer's data. On the other hand, to the extent that the Administrator's partners may also have direct access to this information, the legal basis for such processing is the voluntary consent expressed by the Customer.

6. What do we use cookies for?

The cookies used are primarily intended to make it easier for the Visitor to use the Online Store, for example, by "remembering" information provided once, so that they do not have to provide it every time, and they are also used to adapt their content, including the presented advertisements, to their preferences. Cookies are also used to increase the usability and personalization of the content of the Online Store, including the presentation, creation, granting and implementation of advertisements, offers or promotions (discounts) dedicated to a given Visitor in accordance with their interests (applies only to situations where they are of legal age and have expressed consent to such action).

Using the cookie technology used in the Online Store, it is possible for the Administrator to learn about the preferences of the Visitor - e.g. by analyzing how often they visit the Online Store and whether and what products they buy. Analyzing online behavior helps to better understand the habits and expectations of Visitors and to adapt to their needs and interests. Thanks to this technology, it is possible to present Visitors with advertisements tailored to their needs and interests and to prepare better promotions and surprises for adult Visitors who have agreed to this.

Based on cookies, the Administrator also uses technology that allows advertising messages to reach Visitors who have previously visited the Online Store when they use other websites. 

7. Can you object to the use of information from cookies?

The Visitor may object to the Administrator's actions taken for the purpose described above. In the event that the Visitor gives consent, including the presentation, creation, granting and implementation of dedicated advertisements, offers or promotions (discounts) tailored to their preferences, it may be withdrawn at any time - however, this will not affect the lawfulness of the processing carried out on the basis of consent before its withdrawal. 

8. What types of cookies do we use and are they harmful?

Cookies used in the Online Store are not harmful to the Visitor or the computer/terminal device used by them, therefore we recommend not disabling their support in browsers. The Online Store uses two types of cookies: session cookies, which remain saved on the Visitor's computer or mobile device until logging out of the website or disabling the software (internet browser) and permanent cookies, which remain on the Visitor's device for the time specified in the cookie parameters or until they are manually deleted in the internet browser.

9. How long will information collected by cookies be stored?

Depending primarily on the purposes and legal basis of processing Personal Data collected by cookies, they may be stored for the period indicated in point 13 of the Policy. 

The Personal Data collected by cookies concerning a Visitor who is not a Customer will be stored until an objection is filed. The Administrator may delete the Personal Data if they are not used for marketing purposes for 3 years, unless the law obliges the Administrator to process the Personal Data longer.

Some Personal Data may be stored longer in the event that the Visitor has any claims against the Administrator or for the purpose of pursuing claims by the Administrator or defending against claims (including those of third parties), for the limitation period specified by law, in particular the Civil Code.

In each case, the longer period for storing Personal Data shall be decisive.

10. Third party cookies. 

The cookies used by the Administrator are primarily used to optimize the service of the Visitor when using the Online Store. However, the Administrator cooperates with other companies in the scope of their marketing (advertising) activities. For the purposes of this cooperation, the browser or other software installed on the Visitor's device also saves cookies from entities conducting such marketing activities, which may become the administrator of the Customer's personal data. Cookies sent by these entities are to ensure that the Visitor is presented only with those advertisements that correspond to their individual interests and needs.

11. How to delete / block cookies?

The Visitor may change the way cookies are used by managing the consents expressed as part of the privacy settings on our website or through the browser, including blocking or deleting those that come from the Online Store (and other websites). To do this, change the browser settings. The method of deletion varies depending on the web browser used. Information on how to delete cookies should be found in the "Help" tab of the selected web browser. Deleting cookies is not the same as deleting Personal Data by the Personal Data Administrator obtained via cookies.

For example, in Internet Explorer, cookies can be modified from: Tools -> Internet Options -> Privacy; in Mozilla Firefox: Tools -> Options -> Privacy; and in Google Chrome: Settings -> Show advanced settings -> Privacy -> Content settings -> Cookies. The access paths may vary depending on the browser version used.

For detailed information on managing cookies on your mobile phone or other mobile device, please refer to the user manual/instruction manual for your phone or mobile device.

It is also possible to block third-party cookies while simultaneously accepting cookies used directly by the Administrator (option "block cookies from external entities' websites").

12. What are the consequences of deleting or blocking cookies?

Limiting the use of cookies on a given device prevents or significantly hinders the proper use of the Online Store, for example it may result in the inability to maintain a login session.

15. How can you contact us? 

You can contact the Administrator at any time by sending a message by traditional mail or e-mail to the Administrator's address indicated at the beginning of the Policy, or by telephone at the number indicated at the beginning of the Policy, as well as within the Facebook Service.

The Administrator stores correspondence for statistical purposes and for the best and fastest response to inquiries, as well as for complaint resolutions and decisions made on the basis of reports of possible administrative interventions in the indicated Account. Addresses and data collected in this way will not be used for communication for any purpose other than the implementation of the report.

In the event of contact with the Administrator in order to perform specific actions (e.g. filing a complaint using a form), the Administrator may again ask the person to provide data, including personal data, e.g. in the form of name, surname, e-mail address, etc., in order to confirm their identity and enable return contact in a given matter and perform the requested action. Providing this data is not mandatory, but may be necessary to perform the action or obtain information that interests the person.

16. How do we secure your data? 

The Administrator, taking into account the state of technical knowledge, the cost of implementation and the nature, scope, context and purposes of processing and the risk of violating the rights or freedoms of natural persons with varying probability of occurrence and severity of the threat, applies appropriate technical and organizational measures to ensure the protection of the Personal Data being processed, appropriate to the threats and categories of data subject to protection, and in particular protects the data against their disclosure to unauthorized persons, removal by an unauthorized person, processing in violation of applicable regulations and change, loss, damage or destruction. Sharing information on the technical and organizational measures used to ensure the protection of processing may weaken their effectiveness, thereby jeopardizing the proper protection of Personal Data. 

The Administrator shall, for example, provide the following technical measures to prevent unauthorized persons from obtaining and modifying Personal Data sent electronically:

1. Securing the data set against unauthorized access.
2. SSL Certificate on the Online Store pages where Personal Data is provided.
3. Encryption of data used to authorize the person using the functionality of the Online Store.
4. Access to the Account is only possible after providing an individual login and password.
1. Links to other websites 

The Online Store may contain links to other websites. The Administrator encourages you to familiarize yourself with the regulations and privacy policies used for other websites. This Policy applies only to the indicated actions of the Administrator.

18. Can this policy be changed and how will you know? 

The Administrator may change the Policy in the future for the following important reasons:

1. changes in applicable regulations, in particular in the field of Personal Data protection, telecommunications law, services provided electronically and regulating consumer rights, affecting the rights and obligations of the Administrator or the rights and obligations of the data subject;
2. development of functionalities or Electronic Services dictated by the progress of Internet technology, including the use/implementation of new technological or technical solutions affecting the scope of the Policy. 

The Administrator will each time place information on changes to the Policy on the Online Store website. With each change, a new version of the Policy will appear with a new date.

19. Since when is this version of the Policy applicable? 

This version of the Policy is effective from 02.11.2023