FAQ

1. Payment Methods

We accept the following payment methods:
  • Poland: PAYU, BLIK, Credit Card, PayPal
  • Rest of the World: Credit Card, PayPal

 

2. Shipping

our order will be dispatched within 1-2 days after receipt. You will receive an email confirmation with a tracking link once your order has shipped.
Pre-order items will be shipped as soon as possible. The shipping date for each pre-ordered item is indicated on the product page.

 

3. Returns

You can return any order within 14 days of delivery. Unfortunately, we do offer exchanges for different products or sizes, as we cannot guarantee their availability. Click here for return options.

 

4. I don’t know where is my order

Please contact us at contact@chaosgone.global

 

5. I forgot my password

Click here and follow the instructions to reset your password.