Returns
RETURNS
You can return items within 14 days of receiving your package. Returned products must be unused, with the tag attached and in the original packaging. We reserve the right to refuse returns that do not meet these conditions.
To initiate a return, find your order HERE.
Once your return request is approved, send the package via any shipping service to:
CHAOS GONE GLOBAL RETURNS
KREDYTOWA 9
00-057 WARSAW, POLAND
Include the completed RETURN FORM inside the package.
You will receive a refund within 14 days of our warehouse receiving the returned package. Refunds will be issued to the original payment method.
EXCHANGES
You can exchange items within 14 days of receiving your package. Exchanges are available for another size or a different product of equal value. To make an exchange, follow the return procedure and include the completed EXCHANGE FORM with your return shipment.
COMPLAINTS
You can file a complaint about a product up to 2 years after receiving your package. To file a complaint, email a description of the issue along with detailed photos to: contact@chaosgone.global
Each complaint is reviewed individually. Please do not send complaint shipments to us without first contacting us at the above email address.